Back to A–Z glossary
E-commerceBranding & Business

Digital marketing terminology

B2C

Business to Consumer

A model where a company markets and sells directly to individual consumers.

What is B2C?

A model where a company markets and sells directly to individual consumers.

In practical marketing work, business to consumer is used to make planning, execution, reporting, or optimization easier to understand.

How is it calculated?

This concept does not use one universal industry-standard formula. Measure it with the KPIs that match the specific channel and objective.

Practical example

Business to Consumer helps marketers plan, measure, or improve a practical part of a campaign.

Where is it used?

E-commerceBranding & Business
Answer-first FAQ

Common questions about B2C

What does B2C stand for?

B2C stands for Business to Consumer.

What is B2C in simple words?

A model where a company markets and sells directly to individual consumers.

How is B2C calculated?

There is no single universal formula for this concept.

Where is B2C used?

It is commonly used in E-commerce, Branding & Business.